Due to the impact of Covid-19 we are not accepting returns on any products, however, we always endeavor to make things right so please contact us with any issues at 516.780.2403 or firstname.lastname@example.org.
Any returns on items purchased from a gift card will be reimbursed with a gift card equivalent to the purchase value of the item.
Damage Due to Freight or Shipping
Our shipments are carefully packed and inspected before leaving our facility. Upon receiving your order please check carefully to ensure all products have not been damaged. All faulty packages must be claimed within 48 hours to email@example.com Please include your name, order number, the products affected and a description of circumstances. Please allow two weeks for your return to be processed if sent by mail. You will receive an email confirmation once your return has been processed. Your financial institution may take longer to reflect the transaction.